A comprehensive guide to mapping customer journeys across fintech, telecom and BPO support environments
-
Updated
May 21, 2026
#
support-operations
Here are 17 public repositories matching this topic...
Sanitized support-operations portfolio showing triage, escalation design, QA coverage, and a lightweight AI triage evaluation workflow
-
Updated
Mar 27, 2026 - Python
A knowledge base covering common fintech customer support scenarios, KYC troubleshooting, transaction issues and account management
customer-support crm fintech knowledge-base kyc transaction-support support-operations fraud-handling
-
Updated
May 21, 2026
Interactive dashboard uncovering ticket trends, SLA performance and backlog risks in customer support operations using Tableau and Excel.
dashboard excel customer-support data-visualization business-intelligence data-analysis tableau data-cleaning kpi-dashboard ticket-analytics interactive-dashboard sla-analysis support-operations support-performance backlog-analysis
-
Updated
Jul 30, 2025
A comprehensive guide to customer support operations, escalation handling, SLA compliance and ticket management
-
Updated
May 21, 2026
A collection of customer service case studies covering escalation handling, operational efficiency and agent onboarding
-
Updated
May 21, 2026
n8n workflow for AI-based support ticket escalation risk detection, scoring, and routing
-
Updated
Mar 12, 2026
GitHub Action for SLA policy triage from GitHub Issues with optional Zendesk CSV fallback, escalation routing, and recurring support queue handoff workflows
zendesk customer-support github-issues sla github-actions github-action sla-policy support-operations helpdesk-automation issue-triage triage-automation zendesk-integration sla-triage github-action-marketplace zendesk-github-action helpdesk-github-action customer-support-github-action ticket-triage-github-action support-sla recurring-support-workflow
-
Updated
Mar 2, 2026 - TypeScript
Profile of Assembled — support workforce + AI agents platform
scheduling customer-support forecasting wfm quality-assurance contact-center ai-agents vendor-management customer-experience workforce-management bpo ai-copilot support-operations
-
Updated
Jun 2, 2026
AI powered support workflow tool that matches tickets to documentation, drafts responses, and publishes KB articles to Notion via Claude API and Cloudflare Workers.
javascript portfolio cursor knowledge-base notion support-engineering cloudflare-workers anthropic claude-api ai-tooling support-operations
-
Updated
Jun 2, 2026 - JavaScript
A library of Standard Operating Procedures for customer support operations across BPO, Fintech and Telecom environments
customer-support crm onboarding sop ticket-management escalation standard-operating-procedures support-operations
-
Updated
May 21, 2026
AI-assisted helpdesk platform with ticket triage, grounded support guidance, rewrite tools, feedback capture, and analytics.
java workflow internal-tools angular typescript ai spring-boot dashboard analytics helpdesk openai ticketing-system human-in-the-loop ai-assistant llm ollama support-operations
-
Updated
Apr 8, 2026 - Java
Enterprise AI support ops dashboard — ticket triage, API health monitoring, observability
python devops machine-learning dashboard simulation sqlite plotly openai gpt observability streamlit support-operations
-
Updated
Mar 25, 2026 - Python
A practical guide to CRM ticket management, lifecycle workflows and best practices using HubSpot, Zendesk and Freshdesk
-
Updated
May 21, 2026
A practical guide to tracking, analyzing and improving Customer Satisfaction scores across BPO, Fintech and Telecom support environments
-
Updated
May 21, 2026
A Streamlit-based B2B customer support operations simulator for ticket management, SLA tracking, escalation workflows, subscription support, loyalty benefits, and membership operations.
-
Updated
May 21, 2026 - Python
Support operations intelligence platform for SLA monitoring, breach prediction, risk scoring, and ticket prioritization.
python data-science machine-learning sql scikit-learn plotly business-intelligence data-analytics streamlit kpi-dashboard business-intelligence-analytics sla-prediction sla-monitoring support-operations
-
Updated
May 30, 2026 - Python
Improve this page
Add a description, image, and links to the support-operations topic page so that developers can more easily learn about it.
Add this topic to your repo
To associate your repository with the support-operations topic, visit your repo's landing page and select "manage topics."